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Post by justinm on Feb 5, 2014 21:04:37 GMT -5
I bought a brand new one from play-asia and got it last week and it was working fine. All the sudden in a game it stopped shooting. I tried different games didn't help. I rebooted my pc no help, unplugged/replugged both the dongle and the usb to the leads and no. Every button registers in Top Gun Control Panel but the trigger! Did my brand new top gun 3 really stop working in one week?
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Post by justinm on Feb 6, 2014 15:26:53 GMT -5
I'm not getting a response from sales@hkems.com or here. I am very upset that after one week the trigger no longer works. I sent you my address and phone number in the email. It's from justincredible2k13@gmail.com I saw a few pages back the trigger problem was supposed to be fixed over 2 years ago why am I so unlucky to get one that's not fixed.  I am concerned that adminstrator of this board who answers all questions hasn't posted since January 17th. I hope you have not abandoned your customers. |
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Post by justinm on Feb 6, 2014 16:44:40 GMT -5
If someone will get back to me, I may just buy another instead if the difference in cost is not too great to send it to you. From what I could get off the United States Post office website it would cost me approximately $25 to ship it to you.
Play-asia charges $42.99 for one, if you can beat that I may just buy a new one from you. Let me know. I'm afraid to exchange or buy another one from play-asia because it might have the same trigger problem.
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Post by justinm on Feb 6, 2014 18:37:18 GMT -5
The more I research it this is a scam for me to get this gun with the bad trigger. You should have notified play-asia that there was a trigger problem and sent them guns that corrected it. It's been two years since you've fixed it and I buy one brand new from play-asia and get one that the trigger breaks that's RIDICULOUS. And I'm supposed to pay approximately $25 to send it back to Asia just to get it fixed? This is not right.
Someone pays their hard earned money for something they expect it to work properly, not break in one week. Apparently hkeems no longer cares about their products and aren't responding anymore they got their money so they don't care anymore.
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