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Post by Needinghelp on Jan 11, 2014 23:23:53 GMT -5
Here's the situation. I am hooked up to a ps3 with the game time crisis 3. New batteries, all hookups are correct. When I turn the gun on, the laser is on all the time. It will not enter calibration mode. It fires one single time with recoil, then is becomes in responsive. If I hold the trigger down while turning on the gun, the sound plays on the tv and the laser pointer flashes until I let go. again, it fires only once with recoil, then becomes unresponsive. Help?
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Post by hkems on Jan 12, 2014 20:24:23 GMT -5
Please follow the guide below to reset the gun and see if it helps.
1. Turn off the gun.
2. Hold trigger of the gun, don't release it until step 4.
3. Turn ON the gun, do not release the trigger, the laser pointer will flash for around 5 times, and then stay solid red.
4. Release the trigger, the laser pointer should stay solid red, which means that the gun enters calibration mode. You should able to finish the calibration and the gun should work normally.
If it failed to finish the calibration, please inform us the step of the calibration you did and the corresponding response of the gun. Thanks.
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Post by Needinghep on Jan 14, 2014 23:10:55 GMT -5
All the steps worked and it entered into calibration mode. But again after the first fire, the gun became unresponsive and the laser stayed on. This is what keeps happening.
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Post by hkems on Jan 15, 2014 3:29:42 GMT -5
Please inform us the followings. Thanks.
1. Have you mount the four infrared LED box on the screen ?
2. Does the blue light on one of the infrared LED box lights ?
3. How large is your screen ?
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Post by Needinghelp on Jan 15, 2014 10:50:52 GMT -5
LEDS are all mounted properly, the blue light is on, and it is a 32 inch LCD television
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Post by hkems on Jan 15, 2014 22:48:48 GMT -5
When the gun is in calibration mode, aim the gun at the middle of the screen, keep the gun around 1 - 1.5 meter away from the screen, pull trigger and see if the gun would recoil. If it recoil, keep shooting at the middle of the screen, and the gun would return to normal mode after recoiled for 5 times.
If the gun doesn't recoil at all, you may consider to send the gun back to us. We would repair / replace it free of charge, and you just need to pay for the postage. For that case, please email to sales@hkems.com. Thanks.
note : you should load the game "Time Crisis 3" first, and plug the RF receiver to PC AFTER the game demo screen appear.
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