TopGun III Receiver not working

[strdr]

Hi, today I received 2 guns and set them up correctly, drivers etc are all installed.

Both guns were initially showing up in TopGunPanel.exe but suddenly one RF receiver stopped working  and the LED light went out - now it only has the red LED on constantly and will not be detected by the pc.

I have tried the receiver in another pc and it is not being detected by windows at all (not even as unrecognized device).

Any help resolving this issue would be greatly appreciated, many thanks!

[hkems]

If it is not the problem of the USB port, the receiver should be defective. For this case, you could send the receiver back to us, we would repair / replace it and you just need to pay for the postage. Alternatively, you could buy a RF receiver from us (USD 5.00/pc, not include postage).

Please send an email to [e-mail], and confirm with us. Thanks.

[strdr]

Thanks, I have sent an email to the email address provided.