PS2 USB Memory Adaptor won't install on my PC

[importer]

I just got my EMS package today and I get this error when I connect the device.



I tried it on all 3 of my PCs that are running WinXP SP3 with the same problem and I've also tried a different USB cable. Keep in mind that I'm using the same driver for my EMS GameCube Memory Card and my NDS data transfer unit which do work perfectly.

I don't know if this helps, but the device works on my PS2, well at lease as a pass through because my PS2 sees the memory card that's plugged in it.

[hkems]

When you connect the adaptor to PC, the adaptor should be still connecting to PS2.

Please follow the guide below to use the adaptor.
1) Turn your PS2 on.
2) insert your PS2 save card into the PS2 USB memory adaptor.
3) insert your PS2 USB memory adaptor into the PS2 memory card port, and the left LED would become green. (please make sure it is well connected)
4) Enter the Browser in PS2, and you should able to see your PS2 save card in PS2.
DO NOT disconnect the adaptor from PS2 until it has finished all the transfer between card and PC.
5) Use the cable to connect the PS2 memory adaptor to the PC, and the computer will ask you for the driver.
6) Run the program (PS2 Linker) and you could manage or backup the game savers in the card.

Thanks

[importer]

Feb 24, 2010 21:19:30 GMT -5 hkems said:

When you connect the adaptor to PC, the adaptor should be still connecting to PS2.

Please follow the guide below to use the adaptor.
1) Turn your PS2 on.
2) insert your PS2 save card into the PS2 USB memory adaptor.
3) insert your PS2 USB memory adaptor into the PS2 memory card port, and the left LED would become green. (please make sure it is well connected)
4) Enter the Browser in PS2, and you should able to see your PS2 save card in PS2.
DO NOT disconnect the adaptor from PS2 until it has finished all the transfer between card and PC.
5) Use the cable to connect the PS2 memory adaptor to the PC, and the computer will ask you for the driver.
6) Run the program (PS2 Linker) and you could manage or backup the game savers in the card.

Thanks

Not working, Windows doesn't ask me for the driver, it installs it as an "Unknown Device" and gives me the message I posted up there.

[importer]

Here's a video:

[hkems]

There are two possible cause of this problem.

possible cause 1 : static electricity of PC/PS2/TV affect the device.
Solution : connect your PC/PS2/TV to ground to release those static electricity.

possible cause 2 : The adaptor is defective.
Solution : You may consider to send it back to us. We provide free repair / replace services for our products, and you just need to pay for the postage.


p.s. I am the guy behind melody answering your question ;D

[importer]

Feb 25, 2010 20:31:45 GMT -5 hkems said:

There are two possible cause of this problem.

possible cause 1 : static electricity of PC/PS2/TV affect the device.
Solution : connect your PC/PS2/TV to ground to release those static electricity.

possible cause 2 : The adaptor is defective.
Solution : You may consider to send it back to us. We provide free repair / replace services for our products, and you just need to pay for the postage.


p.s. I am the guy behind melody answering your question ;D

Well that would explain why the answers are the same. Anyway, I figured out how to make this thing work. I can't have the USB cable plugged into the device until I hit the PS2 Browser. So now, instead of connecting the USB cable from the Device to my computer, I plug the cable from my computer to the device.

Makes no sense why I have to do this since plugging one end or another one first shouldn't make a difference but right now, I'm just happy it works.

Now if only the softwares were more stable, I'd be in business.

[Enhabssal]

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