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Post by Vibe on Feb 19, 2015 0:25:41 GMT -5
Hi, I've browsed the forums and noticed the only troubleshooting you offer is that if the device does not show up, nor the light not turn on then it is defective. My device's light does turn on, but it does not show up on my device manager. Do you have any ideas?
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Post by hkems on Jun 11, 2015 1:51:23 GMT -5
That should be defective. For this case, we would repair / replace it, and you just need to pay for the postage. Please email to sales@hkems.com for more details. Thanks.
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