EMS TopGun III - broken trigger problem is solved.

[hkems]

Recently, some of our customer reported that the trigger of EMS TopGun III would break easily. We have investicated the case, and found out the problem. The problem is now solved, and this problem would not occur again.

For those with a broken trigger problem, please kindly contact us at [e-mail]. Thanks.

[kamranijaz]

hi bought 2 ems topgun 3 recently from play-asia web site and received it 2 days ago, yesterday night i configured the first gun try it out and found out that the recoil system is not functioning properly as if i press trigger continuously that it stuck on the edge of the d-pad and i have to push it back. one more question does the same USB will work for both guns or i have to put the other USB to use the other and have to calibrate it as well

thanks

[hkems]

Sometimes, if the motor inside turns a bit more then one turn, it may stuck at the edge near D-pad, it's normal.

To use two guns on the same PC, you have to plug two USB receiver into PC. The two Guns and Receivers should be set to different channel, and both guns have to be well calibrated before use.

Thanks.

[Pei Zhang]

I recently (April/2012) purchased and returned the topgun III from/to amazon due to the broken trigger after less than one hour of play... How do I ensure i get the fixed topgun III if I were to reorder?

Thanks

[hkems]

You may consider to buy it from us directly. We would test the gun before we send it to you, so as to ensure that it is perfectly functioning.
note : We would provide free repair / replace services for our products, and our customer would just need to pay for the postage. For any inquiry, please kindly inform us.

[markyfatsohubtubs]

I have a topgun 111, had it for a while but with very light use. The gun stopped working all of a sudden, nothing happens when you pull the trigger.

[hkems]

We have replied your email. Please check