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Post by huzzarisme on Oct 23, 2014 5:39:34 GMT -5
Hi,
I bought an NDS Adapter Plus in August 2012 and it had been working fine all the times I'd used it over that time until today. It was working perfectly well yesterday and it worked for about 4-5 save transfers this morning, but then when I plugged the adapter back in the light refused to light up. I tried using all three USB ports on my system but to no avail. I've got no idea what's gone wrong, please advise.
huzzarisme
P.S. I'm using Windows 8, Software version 3.03, Hardware version 3.05
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Post by hkems on Oct 26, 2014 21:13:40 GMT -5
It should be defective. You may consider to send it back to us. We would repair / replace it, and you just need to pay for the postage. For details, please email to sales@hkems.com. Thanks.
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Post by huzzarisme on Oct 27, 2014 10:10:54 GMT -5
Would you charge for the repair itself? This is definitely no longer in warranty.
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Post by hkems on Nov 11, 2014 20:24:16 GMT -5
If it is not damaged by human error (i.e. fire / water / crush), repair is free of charge, and you just need to pay for the postage.
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