EMS TopGun III Lost Tracking Ability

[floydthebarber]

Hi, I purchased my TopGun III Lightgun from play-asia.com and have really enjoyed using it for the last 9 months, but just recently it completely lost its ability to track movement.  I can see the cursor on the screen, but no matter what I do it does not move.  The red laser diode has gone dead as well.  Can I ship it to back to you guys for repair? 

[hkems]

Is that the game could not recognize any input from the gun (button/trigger) ?

For this case, the gun is defective. You could send the gun back to us, and we would repair / replace it free of charge. You just need to pay for the postage.

Please email to us at [e-mail]. We would tell you what to do next. Thanks.