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Post by MasterYous on Feb 8, 2007 19:42:21 GMT -5
Dear EMS, Trio Linker Plus is a wonderful product. Works so perfectly on Windows XP. Good job ;D... BUT... So I downloaded driver version 4.1 for 32-bit Vista; however, as has been reported in other EMS products, Vista recognizes the device as a HID-compliant device, and TrioLinker software drivers never install. In fact, there is no way I know of to make that control panel applet work. I tried updating the driver manually, tried different USB ports, rebooted, installed the EMS setup file three times -- you name it, I tried it. It just doesn't work. At the end of the setup log there may have been a clue. The last two lines indicate some sort of failure to "self-register" EMSjoycpl.dll or something like that (Windows\system32). Hope that helps. PLEASE fix the Vista drivers. Vista is now available and everyone is going to be using it sooner or later. Thanks.
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Post by hkems on Feb 8, 2007 21:18:29 GMT -5
Thanks for your feedback.
We have tested this driver with the Vista Ultimate, it works smoothly in our computer.
Are there any error code in the device manager ?
Is that you could find the HID-compliant device in the device manager (without interjection mark), but the game option shows nothing ?
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Post by MasterYous on Feb 9, 2007 11:51:02 GMT -5
Thanks for your response.
There are no error codes of any sort in Device Manager, and there are no exclamation marks.
You are correct: the HID-Compliant device shows up in Device Manager, with no errors, but that's it. No Game Controller hardware appears in Device Manager. When I go into Control Panel to "Game controllers" to configure, it doesn't show up there either. Nothing at all. Can you please tell me what is supposed to show up?
I installed as Administrator. I didn't get any UAC (user account control) prompts, so I think that part was ok. Just those lines in the install log about "can not self-register -- User Rights: Admin." See my first post.
I also tried right-clicking on the .inf file in the TrioLinker Plus directory, and that didn't work either.
Anything else you can think of that could be different in my computer versus yours? Is there a newer driver for Trio Linker Plus? I am on Vista Ultimate (RTM), build 6000.
Thanks again - looking forward to your assistance.
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Post by jojo2b on Feb 11, 2007 12:32:01 GMT -5
I confirm the driver doesn't work. My vista is Windows Vista Ultimate. Please
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Post by MasterYous on Feb 13, 2007 14:47:14 GMT -5
Dear EMS:
I'm still hopeful for a resolution to this problem. Seems like several people are experiencing issues. Please let us know how to troubleshoot the issue further!
Kind regards.
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Post by Rob on Feb 14, 2007 14:41:53 GMT -5
Same here - does not show up in Vista Home Premium but worked great in XP.
I really hope you are able to solve this.
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Post by Rob on Feb 14, 2007 14:49:30 GMT -5
If I manually "update the driver" through the device manager it tries and fails, saying:
"This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
Hope this may be of some help in solving the problem.
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Post by jojo2b on Feb 14, 2007 20:20:01 GMT -5
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Post by MasterYous on Feb 15, 2007 13:48:36 GMT -5
Hey Rob,
Maybe you're having a different sort of problem than I am - what device are you trying to update?
For my setup, all I ever see is "HID-compliant device." Do you get some other kind of device?
I can't even get as far as it recognizing some new hardware and prompting me for a device driver - it just installs the HID thing and dies...
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Post by jojo2b on Feb 20, 2007 7:29:29 GMT -5
hi, tell me when the new drivers are ready ? Thanks
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Post by hkems on Feb 21, 2007 2:34:31 GMT -5
Good day everyone.
I am sorry for the late reply. It was our long long Chinese New Year Holiday.
Regards the (code 10) problem, it should be either the problem of the product or the computer (USB port). Please use an USB hubs or test with another computer.
Regards the vista problem, please try the following method: 1. run the setup file 2. connect the trio linker plus to PC 3. run the "driver update" under the "Start menu--> Program files--> Trio Linker Plus" 4. Go to the control panel and see if you could find the joypad.
Thanks.
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Post by Markus on Feb 21, 2007 17:54:27 GMT -5
Doesn't work with me either. GOt Vista Ultimate 32-Bit and it tells me that the Driver in the Directory is not made for a 32-Bit system. ?!?!
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Post by hkems on Feb 22, 2007 21:01:04 GMT -5
I have just tested the Trio Linker driver again with a 100% new installed Windows Vista Ultimate (32 bit).
Here is what I have done: 1. Install the driver. (double click the setup file, click allow and ok) 2. Connect the Trio Linker Plus to PC. 3. select "Start menu --> program files --> EMS TrioLinker --> update driver" 4. Done. I could find the Trio Linker Plus in the "control panel --> game options"
Please kindly have a try again. Thanks.
Note : this driver works for 32bit vista only.
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Post by MasterYous on Mar 2, 2007 15:13:48 GMT -5
Dear EMS:
Okay, I tried as you explained. Good news and bad news:
Good news first: It works! After running "Update Driver", the correct TrioLinker Plus applet shows up in Game Controllers under control panel using Windows Vista Ultimate build 6000 (RTM). I am now able to use the Arcade Stick with all my DirectX-compatible software, in joystick mode. You should really include the "Update Driver" step as part of the readme file and installation instructions.
BAD NEWS: Joy2Key DOES NOT WORK. Only Joystick/joypad configuration works - when I switch the radio button to "Joy2Key" no keyboard keystrokes are sent. This is really too bad, as "Joy2Key" is by far the best feature of your products, and for me, this is what makes your product better than your competitors.
More details: I'm using a Dreamcast Arcade Stick. When switching over to Joy2Key (so I can map keyboard controls to my stick), it simply continues to send the regular joystick commands, NOT KEYBOARD commands. This makes MAME config MUCH harder, as I now have to maintain two separate config files.
On Windows XP, Joy2Key works just fine and sends the proper keyboard controls. You should have a look at this again for Windows Vista, and fix it. I know your version 4.1 is just a beta driver, but fixing this bug could make this driver fully operational.
My test scenario: Intel USB 2.0 port Official Sega Dreamcast Arcade Stick (6 green buttons) Windows Vista Ultimate, build 6000 HKEMS TrioLinker Plus HKEMS TrioLinker Plus Driver v 4.1 for Windows Vista
Thanks for listening. Looking forward to a fix, soon.
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Post by hkems on Mar 5, 2007 1:08:51 GMT -5
Thank you very much for your detailed report. I would pass this to our engineers.
Thanks again ;D
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