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Post by alvino on Sept 2, 2011 16:56:30 GMT -5
Hello again!
It didn't work at my girlfriend's house too...
A strange thing that happens is that when firmware is v3.02, connection state appears and eeprom volume is unknown, but nothing is written on the other fields, but when firmware is v2.1, connection state appears, eeprom volume is unknown too, but this time, flashrom volume appears as unknown too.
Maybe it'st really a firmware problem, could you give an extra attention on that for the next firmware version, please?
Also, could you please try installing a brand new NDS Adaptor Plus on a 64bit Windows 7 PC and test if Pokemon Platinum works?
Thank you for your attention. HKEMS is really a friend based group.
Alvino
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Post by hkems on Sept 4, 2011 23:17:41 GMT -5
windows version is not a problem at all for sure.
There are two possible cause for this problem. 1. Our firmware doesn't support this game. 2. The game cart on your hand is not Nintendo original.
We don't have this game on hand, but we may able to ask some of our customer to test it for us. I would post here for any new information about this matter. Thanks.
(11-71)
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Post by alvino on Sept 5, 2011 10:36:46 GMT -5
Hello!
In this case, I think it's the first option, because I checked every possibility that it would be a fake gamecard, and it appears to be original. The main proove to that is that to transfer pokemon from Pokemon Platinum to Pokemon White for example (4th to 5th generation games) it IS obligatory that both games are original, and the transfer worked on my game cards. So, my gamecard is original for sure (and that's why I wanted this game to work.. I need to put my old flashcard-save on the original game to transfer my old pokemons to Pokemon White).
I would really appreciate if one of HKEMS costumers help with that, and the game gets a fix for the next firmware upgrade. I know that a lot of Pokemon fans who played on a flashcard before would like to transfer their Pokemon from 4th to 5th generations, and then to the newest Pokemon games that will come for 3DS. The NDS Adaptor Plus is a big hand on that and now that this product is getting well known to the public because of that Resident Evil Mercenaries 3DS problem (that only NDS Adaptor Plus can solve) a lot of people will buy the product, and some of them will ask about this Pokemon game. I think that, with that on mind, somehow I helped you and them asking about this problem!
Thank you for your attention!
Alvino
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Post by hkems on Sept 5, 2011 20:08:08 GMT -5
I see, thank you for your information. I would contact some of our customers and see if they could help us to test the product with pokemon platinum.
(11-71)
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Post by macrox on Sept 11, 2011 19:01:10 GMT -5
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Post by hkems on Sept 11, 2011 21:40:37 GMT -5
NDS Adaptor Plus was only designed to backup game save, but it's compatibility should be the best as we keep upgrading the firmware to increase it's compatibility.
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Post by alvino on Sept 16, 2011 10:52:02 GMT -5
Hello!
Any news about Pokemon Platinum??
Thank you for your attention!
Alvino
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Post by hkems on Sept 21, 2011 2:46:54 GMT -5
I have just tested Pokemon Platinum (US version) with NDS Adaptor Plus (firmware v3.02), and there is no problem at all. I have tested it with XP 32bit and Win7 64bit. Alvino, would you please send an email to us at sales@hkems.com ? We would like to find out what is the problem. Thanks
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Post by alvino on Sept 23, 2011 10:41:09 GMT -5
Hello.
Do you have the cartridge in hands yet? I have a question...
Does it make noise as if it were loose inside if you shake it?
What could the problem be, once that my cartridge is original and the nds adaptor plus i have is working fine with other games?
Thank you for your attention.
alvino
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Post by hkems on Sept 26, 2011 20:18:47 GMT -5
We bought the card from Play Asia. The card doesn't make noise when I shake it, nothing is loose inside. Our card is USA version.
Would you please take a clear photo of the back of your card ? You may email to us at sales@hkems.com.
Thanks.
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Post by alvino on Sept 28, 2011 13:13:26 GMT -5
Hello.
Thank you for your attention.
I've just sent you an e-mail with every information and pictures necessary.
I hope you are able to help me yet ;/
Thank you very much.
Alvino
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Post by hkems on Sept 29, 2011 23:17:51 GMT -5
I have replied your email. Please have a look.
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Post by Dreamstalker on Oct 7, 2011 12:03:16 GMT -5
I recently bought the NDS Backup Adapter+ to dump my SoulSilver/Black saves, and am running into a problem with installing the drivers.
My desktop is Windows 7 Home Premium 64-bit. I've unzipped the proper drivers and signed them using the driver signature override; there was an additional radio button under the driver files' Properties "This file may have been blocked to protect your computer. Unblock Y?N?" (Y)
The NDS+ shows up in my Device Manager as "Unknown Device", and I am not able to get Windows to recognize that the drivers even exist (Windows is in Test Mode while I'm doing this); when I browse to the folder that contains the signed drivers I get an error message that the drivers do not exist in that location.
The adapter does light up when plugged in, so it does work and the computer sees it.
Would anyone who has successfully installed it on Windows 7 Home Premium 64-bit be able to tell me exactly what they did?
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Post by macrox on Oct 7, 2011 18:41:32 GMT -5
Oh man...I have been saying this over and over...forget this overide stuff...reboot your PC and invoke the option menu...something like F8 with maybe a Fn or Alt key. Once in the boot menu select Disable Driver Signature check...continue boot and that will be all you need for it to work. I do this all the time. Good Luck
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Post by rayder on Oct 24, 2011 8:27:20 GMT -5
This may be a bit of a noob question but does v3.02 support The 3DS game, The legend of Zelda Oceania of time?
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